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Fees & Medicare

Rates

All sessions in my online-only practice are $270 for a 55-minute video session. The fee is the same for individual and couples therapy, on weekdays, evenings or Saturdays. This rate applies until fees are next reviewed on 1 July 2027.

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When you book online, a $135 deposit (half the session fee) is taken at the time of booking, and I process the balance just before your session.

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If you have private health insurance, you may be able to claim part of the fee under your extras cover for psychology; check your policy. You can't claim both Medicare and private health insurance for the same session.

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Medicare rebates

For individual therapy, Medicare rebates up to ten sessions per calendar year if you have a Mental Health Treatment Plan from your usual GP. Since 1 November 2025, the plan and referral need to come from your usual GP, or the practice where you're registered with MyMedicare, rather than a one-off telehealth GP service. I process your rebate electronically straight after each session. From 1 July 2026 the rebate is $149.05, leaving a gap of $120.95.

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Couples therapy isn't covered by Medicare. It starts with a three-session assessment (one session together, then one with each of you, $810 in total), plus the online Gottman Relationship Check-Up (US$39 per couple, paid directly to the Gottman Institute). You don't need to commit to the whole assessment when you book: start with one joint session, then decide whether to continue.

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A lower late-cancellation fee

If you cancel or reschedule through the Client Portal (not by email) at least 24 hours before your session, there's no fee and any deposit is refunded.

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With less than 24 hours' notice, cancelling or rescheduling costs half the session fee ($135, the same as the online booking deposit) rather than the full fee. Working entirely online, without the overheads of an in-person clinic, makes this possible. It matters because Medicare doesn't rebate missed sessions, although a missed session doesn't use up one of the sessions on your plan either.

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Please still cancel through the Client Portal, even at the last minute, so I know you're not coming. If you don't attend and haven't cancelled, the full fee ($270) applies. These fees apply whatever the reason, with no exceptions.

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Ready to talk it through?

If this sounds like the kind of therapy you've been looking for, please send me a short, no-obligation enquiry using the button below. I usually reply personally within two working days. If your enquiry fits the services I offer, you'll also receive an immediate automated reply with a link to my online booking portal. If you think we could be a good fit, you can then view my calendar straight away and book any available time that suits you. If, after reading your enquiry, I decide I'm not the right person to help you at this time, I will refund your deposit and give you a brief explanation before your scheduled session.

 

I work with adults and couples by video across Australia (except within the Blue Mountains region of NSW, where I live). Because this is a solo online practice, I'm not able to see people who are currently having thoughts of suicide or self-harm, or to offer individual therapy for borderline personality disorder (couples therapy may be possible where a partner with this diagnosis is also in individual treatment). I also don't write Disability Support Pension applications or provide assessments for the courts. If you're in crisis or not feeling safe, please call Lifeline (13 11 14) or the Suicide Call Back Service (1300 659 467), both 24/7, or 000 in an emergency.

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