Question 1

Do I need a referral?

Accepted Answer

No. You can book without one. A GP referral with a Mental Health Treatment Plan is only needed if you want a Medicare rebate for individual sessions (see Fees and Medicare). The plan needs to come from your usual GP, or the practice where you're registered with MyMedicare.

Question 2

Who do you work with?

Accepted Answer

Adults aged 18 and over, as individuals or couples, located anywhere in Australia except the Blue Mountains region of NSW. Many of my clients are thoughtful people who notice that their thinking has become part of the problem: anxiety, overthinking, obsessional doubt, questions about meaning or purpose, or relationship patterns they understand well but can't seem to change.

Question 3

How much do sessions cost?

Accepted Answer

$270 for a 55-minute video session, for both individual and couples therapy. This is a solo online practice without reception staff, so bookings, changes and cancellations are handled by you through the client portal rather than by phone.

Question 4

Can I get a Medicare rebate?

Accepted Answer

For individual therapy, yes, if you have a Mental Health Treatment Plan and referral from your GP. Medicare covers up to ten individual sessions per calendar year. From 1 July 2026 the rebate is $149.05 per session, leaving a gap of $120.95. Payment is processed just before each session, and I lodge your rebate electronically straight afterwards. The plan needs to come from your regular GP practice (if you're registered with MyMedicare, that means your registered practice); a plan from a one-off online GP may not qualify.

Question 5

Is couples therapy covered by Medicare?

Accepted Answer

No. Medicare doesn't cover couples therapy, which is one reason I charge the same rate for couples as for individuals.

Question 6

How do I get started?

Accepted Answer

Send a short enquiry through the Enquire page. I usually reply within two working days. If it looks like a fit, you'll get an email with a link to book your first session through my secure client portal, and I'll refund your deposit if I'm not the right person to help.

Question 7

How do I cancel or reschedule?

Accepted Answer

Please use the Client Portal, not email. If you cancel in the portal with at least 24 hours' notice, there's no fee and any deposit is refunded. With less notice, half the session fee applies (for online bookings, that's your deposit), but please still cancel in the portal so I know you're not coming.

Question 8

What if I cancel late or miss a session?

Accepted Answer

If you cancel or reschedule with less than 24 hours' notice, the fee is half the session fee ($135, the same as the online booking deposit). If you don't attend and haven't cancelled, the full fee ($270) applies. Both apply whatever the reason. Medicare doesn't rebate missed sessions, but they also don't use up a session from your plan.

Question 9

Why is your late-cancellation fee half the session fee?

Accepted Answer

In-person clinics have rooms, reception and other running costs that continue whether or not a client attends, so many reasonably charge the full fee for late cancellations. Because I work entirely online, my overheads are lower, so I can charge half the fee instead. If you don't attend and haven't cancelled, the full fee still applies.

Question 10

What is your approach?

Accepted Answer

Conversational and collaborative, so you'll never be handed a worksheet and left to it. I draw on Acceptance and Commitment Therapy and other cognitive-behavioural and exposure-based therapies, and on a PhD in Philosophy for existential questions. Rather than teaching techniques in the abstract, we work through real situations from your life and, where appropriate, practise new ways of responding in the session itself. A long personal meditation practice also shapes how I work: not mindfulness as a general prescription, but slowing down to notice the thoughts, feelings and choices in specific moments that matter to you, including how you relate to the people closest to you.

Question 11

How does couples therapy begin?

Accepted Answer

With a short assessment phase: a first session with both of you together; each of you completes the Gottman Relationship Check-Up, an online questionnaire, separately; one individual session with each partner; and a joint session where I share my understanding and we agree on what to focus on. Many couples find the relationship already feels different by the end of this phase. You don't need to commit to the whole assessment when you book: start with the first joint session, then decide whether to continue.

Question 12

Do you work with LGBTQ+ and non-monogamous clients?

Accepted Answer

Yes. I welcome LGBTQ+ individuals and couples, and people in ethically non-monogamous relationships. In couples therapy, I work with the relationship structure you've chosen, rather than assuming monogamy is the goal.

Question 13

Do you work with couples after an affair?

Accepted Answer

Yes. Recovering from an affair is one of the more common reasons couples seek therapy. It usually involves working through what happened, rebuilding trust step by step, and understanding what the relationship needs now.

Question 14

What's the difference between a clinical psychologist and a psychologist?

Accepted Answer

All psychologists in Australia are registered with the Psychology Board of Australia. Clinical psychologists also hold an area-of-practice endorsement in clinical psychology, which requires an accredited two-year postgraduate degree in clinical psychology followed by an additional two years of supervised practice.

Question 15

Can I have sessions while I'm travelling or overseas?

Accepted Answer

You need to be physically in Australia at the time of each session. This is required for Medicare rebates and my professional insurance. If you're travelling within Australia, sessions can go ahead as usual.

Question 16

Do you accept NDIS, DVA or EAP referrals?

Accepted Answer

No. Sessions are paid privately, with Medicare rebates available for individual therapy.

Frequently Asked Questions

Do I need a referral?

Who do you work with?

Do you work with LGBTQ+ and non-monogamous clients?

Why don't you see clients in the Blue Mountains?

Can I have sessions while I'm travelling or overseas?

Is there anything you don't offer?

Can you assess ADHD or prescribe medication?

How do I get started?

When are sessions available?

What if you're not the right psychologist for me?

What's the difference between a clinical psychologist and a psychologist?

Ready to talk it through?